Returns & Replacements

We are committed to your home safety and offer a 30-day return window for products in their original, unopened packaging. If you received a defective unit or the wrong item, we will provide a prepaid shipping label to ensure your home remains protected without extra cost.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Pack with Care

  Place the item in its original packaging along with all documentation to ensure a safe transit back to our facility.

• 3.
  Ship Item Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our safety technicians inspect the returned unit, your refund will be processed to your original payment method within 7-10 business days.